Approved answers
Share clinic hours, location, general service information, policies, and FAQs from the clinic source of truth.
Physiotherapy clinics
Patient calls answered while your team focuses on care.
SIBVoice helps physiotherapy clinics answer patient calls, capture intake details, explain approved clinic information, handle appointment requests, send confirmations, and give staff a clear call record.
Where it helps
Less phone pressure on the clinic team.
SIBVoice works alongside reception staff and existing clinic systems by answering routine calls, recording structured details, and escalating requests that need a human.
Missed calls during treatment sessions
Front-desk call overflow
After-hours patient inquiries
New-patient intake
Appointment requests
Rescheduling and cancellations
Clinic FAQs, hours, and location questions
Service information and staff handoff
Patient call workflow
From call to clean clinic record.
The voice agent uses approved clinic knowledge for general information, while appointment availability and private operational data remain controlled by SIBVoice and the clinic.
1Answer the patient call
2Confirm caller name, phone, and email
3Capture the reason for the call
4Check approved clinic information and availability
5Create a booking request or follow-up task
6Send confirmation where configured
7Record the summary, transcript, and outcome
Human handoff
Transfer or create a staff follow-up when a caller asks about treatment details, sensitive care questions, or anything uncertain.
Clear records
Store call summaries, transcripts, contact details, booking requests, confirmations, and outcomes for staff review.
Contact
Ready to automate your calls?
Tell us what your business needs. Support email: support@SIBvoice.com.
Build customer communication around your real operations.
Start with a discovery call and turn your call flow, knowledge, scheduling, and customer follow-up into a managed automation system.