Terms
SIBVoice provides business call automation and related workflow tools. Businesses are responsible for keeping their account information, approved knowledge, staff rules, and customer-facing policies accurate.
Service use
SIBVoice should be configured around approved business information, operational rules, and verified communication settings.
Human review
Businesses should use staff handoff and review paths for sensitive, uncertain, regulated, or high-risk customer requests.
Support
Questions about SIBVoice terms can be sent to support@sibvoice.com.